1. GENERAL PRINCIPLES
Your information (collectively referred to as "Personal Information") is categorized as follows:
(a) Profiling Information: Information which you provide when you register as a user, which may include some or all of the following: Information about your personal identity such as gender, marital status, age, preferences, likes and dislikes etc.; Your contact details such as your physical addresses, postal addresses, telephone numbers and the like. In the case of log in via Facebook (if so opted by you), publicly available information of yourself, your friends, their likes and dislikes, etc.
(b) Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers.
(c) Service Usage: Information about your navigation through our website, pages that you visit and products that you view.
(d) Log information: Information such as your web request, devices used, IP address, browser type, browser language, date and time of request.
(e) Transactional Information: Transactional history (other than banking details) about your e-commerce activities.
(f) Correspondence Information: Content, information about your correspondence, and the destination/origin of communications between you and any other person using our Services, which include email communications, blog, and discussion board communications, experts forum communications, membership of newsletters etc.
(g) User IDs: Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.
(h) Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
We only collect your Personal Information to conduct our business and to enable us to deliver and improve our Services. We do not for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it.
Information, which is disclosed publicly, is also shared with our affiliates, third party service providers, sponsors of competitions etc. unless expressly stated otherwise. We are not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment. You accordingly disclose information in a public environment at your own risk.
2. RIGHT TO COLLECT
2.1 We collect your Profiling Information and Payment and Account Information for the following reasons:
(a) We need your identity details, contact details, and account history to manage our relationship with you and provide Services to you. We may use this information for suggesting products and promotional offers and schemes.
(b) We use certain parts of your information in an aggregated form to compile statistical and demographical profiles for our business and marketing activities. We will not disclose any of your information that is capable of being used or interpreted in such a manner as to identify you.
2.2 We collect and store your Service Usage and Transactional Information to:
(a) Determine and verify the Service Charges payable by you and to administer our relationship with you.
(b) Comply with any statutory or regulatory requirement.
(c) Compile statistical and demographical profiles about you for our business and marketing activities and to customize our Services to you. While we are entitled to use such information about you for our own internal business purposes without limitation, we will not disclose any of your information which can be used or interpreted in such a manner as to identify you; and
(d) Monitor your use of our Services for the purposes of ensuring compliance with our Terms & Conditions.
2.3 We collect and store your Correspondence Information and Personal Identifiers to:
(a) Comply with our obligations under law; and
(b) Monitor your use of our Services in order to ensure your compliance with our Terms & Conditions.
Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, credit card processing companies, vendors etc. to enable them and mridacookware.com perform their duties and fulfill your order requirements.
Any Personal Information which we collect and which we may use in an aggregated format ensuring you are not individually identified is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including (without limitation) the commercial sale thereof to third parties.
Sometimes we use "cookies" so that we can provide you with more customized information when you return to our website. "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can set your browser to notify you when you are sent a "cookie", giving you the chance to decide whether or not to accept it. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie.
You may update your Profiling Information at any time on the website. You acknowledge and agree that in the interests of improving personalization and Service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliates (an entity which is our subsidiary or holding company or a subsidiary of our holding company or an entity which controls, is controlled by or is under common control with us).
3. GENERAL EXCEPTIONS
If we are required to intercept, disclose, monitor and/or store your Personal Information: (a) by law; (b) to conduct our business; (c) to secure our systems; or (d) to enforce our own rights, we will do so in the manner as prescribed by law.
Such interception, disclosure, monitoring and storage may take place without your knowledge. In that case, we will not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring and storage. In order to ensure that all our Users comply with the Terms & Conditions, we may monitor your Personal Information to the extent that this may be required to determine compliance and/or to identify instances of non-compliance. To ensure that the security and integrity of our Services are safeguarded, we may monitor your Personal Information. This monitoring may include (without limitation) the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content. We may under certain circumstances procure an element of the Services from a third party service provider. To the extent that it may be necessary, and solely for the purposes of providing the Service to you, you agree that we may disclose to such third party any of your Personal Information that may be necessary for the procurement of services from the third party.
4. QUESTIONS AND CONTACT INFORMATION